Terms of Services

Effective Date: august 24, 2026

Business Name: Jenkins Plumbing Services

At Jenkins Plumbing Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, specifically regarding our communications and text messaging services.

1. Business Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Business Name: Jenkins Plumbing Services

• Address:10507 Meeting st. prospect ky 40059

• Phone Number: 502.434.0108

• Email: admin@jenkinsplbg.com

2. Information We Collect

We collect personal information that you provide to us directly when requesting service, requesting an estimate, or communicating with us. This may include:

• Contact Details: Name, billing address, service address, phone number, and email address.

• Service Details: Plumbing history, service notes, job photos, and appointment schedules.

• Payment Information: Payment methods and transactional data processed securely through our business software.

3. How We Use Your Information

We use the personal information we collect for business purposes only, including:

• Scheduling, performing, and managing plumbing services.

• Providing customer support and responding to inquiries.

• Processing payments, sending invoices, and providing estimates.

• Sending text message communications (details below).

4. Text Messaging (SMS) Communications

By providing your phone number and opting in to receive text messages, you agree to receive transactional and operational text communications from Jenkins Plumbing Services.

• Types of Messages Sent: Appointment confirmation texts, technician arrival updates, quote and invoice delivery links, job follow-ups, and service reminders.

• Message Frequency: Message frequency varies based on your active service requests and appointments (typically 2–5 messages per service job).

• Rates: Message and data rates may apply depending on your mobile carrier plan.

5. Third-Party Sharing & Mobile Opt-In Protection

We work with trusted third-party service providers (such as our scheduling software, Jobber, and payment processors) solely to run our daily business operations and complete your services.

Strict Mobile Privacy Guarantee:

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

6. Data Storage and Security

We implement industry-standard administrative, physical, and technical safeguards to protect your personal data against unauthorized access, loss, or misuse. Your information is stored within secure, access-restricted database management systems (including Jobber).

7. Customer Rights (Access & Removal)

You have the right to access, update, or request the deletion of your personal information at any time.

• To update your contact details or service records, please call or email us using the contact details in Section 1.

• To request complete removal of your personal data from our records, email your request to [Insert Business Email Address]. (Note: We may retain certain accounting or transaction records as required by law.)

8. Opt-Out Instructions & Getting Help

• To Opt-Out: You may unsubscribe from receiving text messages at any time. Simply reply STOP to any text message you receive from us. Upon replying STOP, you will receive a final confirmation message, and no further text messages will be sent unless you re-subscribe.

• For Help: Reply HELP to any text message, or contact us directly at [Insert Phone Number] or [Insert Email Address].

9. Policy Accessibility & Updates

This Privacy Policy is publicly accessible via our official website and communications channels. We reserve the right to update this policy as needed to remain compliant with applicable laws and carrier requirements.